Select the size of the mailbox you want to create.Īfter entering your information in the fields, click the button labeled “ Create Account“ This is the password you assign to the email account.

This will be before the symbol in the email address. Fill in the fields, below is a description of what to enter:

That will open a screen so you can create a new email address.

Once logged into cpanel, click on the “ Email Accounts” located in the Mail section of cPanel:.

In some cases, waiting a period of time (30-60 minutes) or continuing to retry configuration may work.Please view the updated version of this topic to learn how to create an email account in cPanel.īefore you can use email, you must create the email account in cPanel. Then, add a new profile: Office 365 (Outlook for Windows) - Configure Outlook.

Delete the OST (.ost) file and close File Explorer.įirst, remove your current profile: Office 365 (Outlook for Windows) - Remove an Outlook Profile.

Close Outlook, but keep the File Explorer window open.

which will open the file location in File Explorer.

On this tab, select an account and click Open File Location.

This will open a new window, click the Data Files tab near the top.On this page, click Account Settings then click Account Settings from the context menu.Open Outlook and click File near the top-left corner.Reset/Remove your account credentials from within your OS Update your Windows operating system (make sure to include other Microsoft software within the update process): Windows - Using Windows Update. Important: you may need to uninstall previous version of Office before installing Office 365 version. Install/upgrade to Office 365: Office 365 - Download/Install Office 365. Additional methods Upgrade to the latest version of Outlook/Office This tool will automatically diagnose any issues with your Office 365 account and provide you with relevant fixes. You can download this tool by following this link: Microsoft Support and Recovery Assistant. Install and run Microsoft Office 365 Support and Recovery Assistant. Recommended method Run Office 365 Support and Recovery Assistant This document will go over some solutions to this issue. This problem will occur for a variety of reasons.

Additionally, you may receive the following error message: An encrypted connection to your mail services is not available. When you try to set up a new mail account for Outlook by using the Add New Account Wizard, your Outlook profile may not automatically set up.

Create new exchange email account